I see it more like "those poor NTs can't help it, here's how you deal with them" in the sense of, they're not smart enough to understand you, so you have to understand them. If I run into a problem where a child doesn't understand me, I don't expect the child to understand me better, I expect to explain it better.
If literal aliens visited the Earth, I would try to understand them, and at the same time I hope they'd try to understand me, but I can only control my own understanding, not "make them understand me".
It's not so much about "what you're doing is wrong" more about "you can control yourself but not them, so you can do better". At the same time, if you notice they're not even making an effort, and they should know better, you're in your right to point that out. If you talk with someone reasonable, they'll understand.