That... doesn't sound like actual therapy. That sounds like someone trying to make money off of people by slapping a Therapy sticker on weird, corporate community hours. In my province, Therapists are licensed and have to have a related degree to practice, it's easier to do then becoming a psychologist, but you still have to go to school for it. You can't just call yourself a therapist and start talking to people about their problems, or asking a fucking chatbot about peoples problems... that's so awful and I'm sorry you experienced that.