I now just go to the specialist stores. Some times might be a bit more money, but often much better service.

• Go to mitre 10 / dahlsens for generalist store (or if you're lucky you might have a small family business)
• Total tools / Sydney tools for tools
• Reece for plumbing goods
• Local wood provider for wood.
• Metal land for any metal needs etc.

Sure, strictly speaking it's not as convenient.. but good service, good quality (variable) , not supporting a Monopoly.