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[–] 2 points 9 months ago (4 children)

Dunno for Reddit specifically, but I've seen companies, staffers and related responding on Discord, Twitter, Facebook and directly through email. Also yet to test, but I've seen some with presence on Bluesky too.

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  • [+] [S] 2 points 9 months ago (4 children)
  • [–] 2 points 9 months ago (3 children)

    Can't truly know without trying. And in case it improves your hopes, I've seen cases of people being helped respectively by Steam's owner and Xbox's CEO directly just by finding the right emails and asking politely and orderly.

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  • [+] [S] 2 points 9 months ago (3 children)
  • [–] 1 point 9 months ago (2 children)

    Reiterating, you can never truly known if you don't try.

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  • [+] [S] 1 point 9 months ago (2 children)
  • [–] 1 point 9 months ago (1 child)

    Twitter is more of a formal place when it involves organizations, so you can tell easily if you can deal with these things there. From my experience, Facebook is also similar.
    And about Discord, individuals and some times even organizations point to there, so that's a reassurance. Also you could try commenting (politely) in their public posts about your issue, indicating you need help. And worst comes worse, if your country has an equivalent to the Brazilian site "Reclame Aqui", a site for registering issues in services that even companies started paying attention to, you could comment there.
    Also I don't know why you think you couldn't. If anything, they seem to refuse communication, and in due process the accused can defend oneself, so you'd be looking for ways to do so.

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