This is why I do actually use AI - teach and troubleshoot. Infinite patience is something technicians do not possess. Rather the opposite. Claude will happily spend hours explaining things or asking me background questions, or letting me ask questions I would be afraid to ask otherwise. I hated having to spend an hour or two simply researching for the QUESTION I wanted to ask so that people wouldn't accuse me of being an idiot, because I used the wrong terminology or something. I still encounter this from other sysadmins at work, so I often ask Claude if my question makes sense or if there's chance for confusion. As a result I actually learn a lot more, a LOT faster, and get the rough touch so much less.