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[–] 13 points 9 months ago* (last edited 9 months ago) (2 children)

Did you practice due diligence of RTFM (reading the fucking manual) & researching the problem earnestly before asking a question that requests people to commit their time to answer it (ie, were you considerate), and did you show the effort you had put into answering the question yourself & what insights you gained before getting stuck? That's usually it. No one appreciates their time wasted by poor effort.

I used to work with a programmer who would schedule meetings with IT subject matter experts of systems we were working on integrating. Instead of doing the research in advance & coming prepared with meaningful questions, he'd waste their time (and mine!) with questions he could have answered by reading public documentation. It was infuriating.

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  • [–] 7 points 9 months ago* (last edited 9 months ago)

    All of this. It should also be said that if you don't understand something in the manual that's ok too, but at least do a quick search to see if you can solve it. You ask when you bottom out, not to skip effort.

    Sometimes you may find that there are 2 or 3 things you could try and you want some help before investing too much more time (as long as you invested some). That's also totally fine to reach out for.

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