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submitted 10 months ago by throws_lemy@reddthat.com to c/technology@lemmy.world

Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus.
Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.”
One user claims that they were “flooded with ads” after downgrading back to Alexa.

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[–] mr_might44@lemmy.world 49 points 10 months ago (2 children)

Forced upgrades (or downgrades) really are the worst. Same for opt-out services instead of opt-in. Give choice back to the customer goddammit!

[–] MonkderVierte@lemmy.zip 4 points 10 months ago

Likely only ever happens if a critical number of people stop being customers there.