My mom has trust issues with computing so deep she doesn't even do any fucking software update. Ever.
Like, I had to fix her Mac because she couldn't use her emails anymore. Her MacOS was so ancient that no software supported it anymore. Her email provider finally upgraded its TLS version. Nothing revolutionary, but recent enough that it wouldn't work anymore on her dinosaur.
I spent a whole fucking day updating her slow-ass hard-drive iMac (can't even upgrade to a SSD without risking to destroy it because it's sealed) just for this.
Now it's my fucking fault nothing works like it used to, just because her Luddite ass is taking 10 years of UX changes at once. Also, this piece of overpriced form-over-function garbage was already slow as fuck from day one because of its shitty hard drive and low RAM, now it's crawling to the point of being useless.