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[–] 9 points 10 months ago (2 children)

They'll tell you that they already tried it, but this time the outcome was different.

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  • [–] 7 points 10 months ago (1 child)

    Which is extremely common and extremely frustrating for everyone involved. Not saying people don't lie, but if we're talking about Windows, it's a confusing, poorly designed, over-engineered, buggy, sloppy, confusing, frustrating, awful mess. And I have experienced this personally.

    Do every single step of the recommended troubleshooting 3 times, with no success. Call IT, have them tell me to do the troubleshooting I just did, and it magically works.

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