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[–] 50 points 10 months ago (3 children)

As someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.

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  • [–] 15 points 10 months ago (2 children)

    unless it’s so dumb it’s not obvious

    i learned no question is too stupid

    and yes it must be plugged in to work

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  • [–] 14 points 10 months ago (1 child)

    My favorite question to ask callers when I worked phone support: "What happens when you push the power button"

    I got so many "wait, theres a power button?!" replies. And a few <click, whurrrr> "Uhh, i'll call you back if i have anything else".

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