cross-posted from: https://fed.dyne.org/post/822710

Salesforces has entered a phase of public reckoning after senior executives publicly admitted that the company overestimated AI’s readiness

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[–] 128 points 10 months ago (3 children)

“We assumed the technology was further along than it actually was,” one executive said privately

Assumed? They fired nearly half their customer service team on an assumption? Why do they get paid that much money then?

Unfortunately they've wrecked 4000 lives, but they'll take big bonuses and walk away winners.

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  • [–] 63 points 10 months ago (2 children)

    Executives are often the most smug, overconfident, easiest to bullshit individuals. You're the easiest to fool when you believe you can't be fooled, and you're most likely to make a bad management decision when you're put in a position that says "you're allowed to decide stuff because you're incredibly smart and correct."

    A company doesn't have to convince everyone who works for a company, or even just the people who are going to get fired. They just have to convince one dude who has power at the organization, and suddenly 4,000 people get fucked.

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