i want to update the firmware on my dualsense controller and installed the necessary app on a vm. it opens but when i plug in the controller the app seems to crash. i tried uninstalling and reinstalling and rebooting but it keeps crashing. does anyone have any potential fixes?

Edit: I accidentally solved the issue when I had to install VC runtime 140 for something else. The app started working without issue.

the image is of the app before connecting my controller. after connecting, the app closes without any message and will not reopen until after i disconnect the controller.
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[–] 3 points 10 months ago (1 child)

@Chiivo The app is most likely disconnecting and reconnecting the controller or making it connect as another device through the process the moment that happens the device is not passed back through or not as the fully same device so apps fail. This is similar to things like VR and boom microphones

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