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[–] 88 points 11 months ago (16 children)

Mmmm billionaire boot must be delicious

Steam is not a bad company but it is still a company that holds a lot of power, don’t forget that.

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  • [–] 11 points 11 months ago (3 children)

    It seems from your response that you have at least some desire to educate... Why must that also come with derision?

    It isn't that hard to convey a message without such a contemptuous tone, and I'd venture to guess it would be more likely to persuade. Someone has seen some good in a thing. You can disagree without scorn.

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  • [–] 12 points 11 months ago* (2 children)

    My apologies, this community is generally memey/jokey in tone, and I was going with that. /gen

    I’m also firing off dumb comments at like 2 am where I am, lol. Please do not take my short soundbites (text bites?) seriously.

    On a more serious note, one billion dollars is a legitimately unfathomable amount of wealth and, by extension, unilateral power. That’s a dangerous thing for any one person to hold, regardless of how kind their heart is since it means the use of that power is dependent on the whims of one person.

    Corporations are also, by their nature, driven by a profit motive. A corporation can do non-evil, customer-friendly things but that can also change very quickly. It’s important to differentiate between beneficial behavior and altruism.

    Also, I typically don’t expect people to read my unsolicited soapboxing rants under a green text meme lol.

    Also also, I am quite appreciative of the benefits of Valve’s efforts. I just don’t assume they’re purely doing it out of the goodness of their hearts. Nor do I expect/demand them to.

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  • [–] 7 points 11 months ago (1 child)

    I've lurked on Lemmy for over a year and this post, for whatever reason, compelled me to register an account to respond; I took your comment to be a tad critical. It seems I may've misread the room here - my apologies if so. I agree wholeheartedly with pretty much all you've said. Thanks for the response.

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  • [–] 8 points 11 months ago

    Your concerns are valid since text is hard to interpret due to lack of inflection, context, and other intonation indicators. I try to remember to use tone tags but don’t always.

    Thank you for your thoughtful responses and engagement, though. Good faith discussion is an important thing on the web, and is a large part of why I like Lemmy over Reddit and other centralized social media sites. I appreciate you for that and adding to the constructiveness and positivity :) /gen

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  • [+] 19 points 11 months ago (4 children)
  • [–] 6 points 11 months ago (3 children)

    Hmmm. Everyone takes Steam refunds for granted now. But until late 2015 they refused to do refunds for any kind of game purchase, even if the game was literally unplayable by buyers - until they were dragged through the courts by the ACCC and fined, with similar legal demands happening from the EU around the same time.

    Dunno if I'd call that, "never abused their power to the disadvantage of customers".

    https://www.rockpapershotgun.com/australia-fines-valve-over-steam-refunds

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  • [+] 0 points 11 months ago (2 children)
  • [–] 2 points 11 months ago (1 child)

    Their policy was that if a game was activated on your account then you were not entitled to a refund. The fact that they pulled some games from the store due to significant complaints about those individual titles (or at publisher request), and subsequently decided to make an exception to refund that particular game for some people does not disprove that their standard policy was 'you are not entitled to a refund'.

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  • [–] 13 points 11 months ago (2 children)

    And if they get rid of most of the competition then they can treat us like garbage and we'd have nowhere to go.

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  • [–] 39 points 11 months ago

    If Valve would want to do that, they could have done so years ago. To the contrary, there are more stores where you can buy games online then ever before (Epic, Windows Store, GOG, Itch.io, Fanatical, Humble and so on, with steam keys and without), and i haven't heard of a single aqcuisition by Valve yet.

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