Rant - it's always frustrating to see people considering 38k monthly active users as "no users"
(piefedimages.s3.eu-central-003.backblazeb2.com)
This is what they mean when they say no active users. Effectively, there are no active users. (And yes, the problem would be solved with more active users but for anyone who makes the plunge, they come to a fairly barren alternative.)