"... to save a few bucks."

In the short term, people who rushed into AI are finding out that a 1 in 100 error rate is absurdly high when literally every action is done through an LLM.

At the same time, that sounds like something you'd just use old-fashioned sentiment analysis for.

It's less accurate, but also far less demanding, and doesn't risk hallucinating.

I used to work for Comcast as a mobile app developer. We used to get uncountable numbers of reviews along the lines of "I gave this app one star because you can't give an app zero stars". Honestly depressing even though I wasn't personally responsible for the apps or the company.