I'm guessing you primarily use a computer? I've been using it for 2 years as well, but like most people it's primarily thru mobile app. And it's not exactly great. It functions, sure, but loses all albums on upload, doesnt seem to want to actually do the machine learning (forever stuck at 99.85%), and accessing the albums has some of the worst possible UI (tiny arrows in a long list of big boxes). I want them to succeed really badly, but their development is incredibly slow to the point where I'm reconsidering self-hosting with Immich as well so it works better.
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