It's not just uncomfortable though, it's hugely time consuming. And like, I think we're getting to the point where more collective time has been spent explaining the world is not flat than the human hours it took to find out the world is round. If the person happens to be knowledgeable then they can kill a lot of time through out "what about X?" arguments (like missing links for evolution) and that requires someone with a lot of knowledge to slowly explain, so the approach also biases towards locking up the most knowledgeable people instead of them being more free to do other things (in the evolution example, maybe biology research).

I guess I'm not arguing against the empathy first communication, just lamenting how effective the flood the zone strategy is.