I kinda feel sorry for managers at large retail chains, but I also kinda don’t. On one hand, they’re “in charge” of the store, but the big decisions (or small decisions, if they involve enough money) are made by corporate. Management makes the schedule, but corporate dictates how much of a “budget” they’re allowed for wages, supplies, etc. If they go over that budget too often, they’re fired.
I don’t feel sorry for the ones who are petty dictators. I also don’t feel sorry for the ones who are perfectly capable of working in another field, hate their job, but stick with retail anyway. Retail sucks. Making it a life choice is a terrible idea. If they’re smart enough to run a store, they should be smart enough to figure that out.