I can imagine the laughs at all the words you might have come up with. "It's at uhh..... Narwhal Sellotape Banana!"

A reminder though, to anyone who needs it - don't be condescending to others for not knowing things. Everything we know, we had to learn.

For me, I learnt the phonetic alphabet after getting frustrated one too many times trying to give my postal code and car reg on a bad phone line.