Yup

Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That's what they get if they want to play silly buggers.

They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.

Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven't made it scalable? Yes.

even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.

It's amazing to think that people were fooled into thinking a greedy litagatious mega global corporate conglomerate like Disney was actually progressive in the first place instead of just following market trends for maximum shareholder profit.

Unlikely. I was trying to contact support and that was completely broken also. Unlikely if they were just trying to make cancellation harder. Likely if they were overloaded.