Either it’s dependable and useful, or it’s not.
Or it’s worse yet, causes injury.
When they realize there’s (a chatbot giving) unreliable info on their website, they should scrap or replace it.
That’s not what I’m finding. You overestimate their competence, but even if they have enough competence to scrap the bot, that only fixes future outcomes. It does not remedy past blunders.
Not add fine prints explaining it’s unreliable and people shouldn’t rely on it.
You seen to not be grasping the post. Adding a disclaimer is in fact what they have done here.
In Canada, the disclaimer itself would be misinfo (that is, it IS legally binding b/c the court ruled that the airline had to comply with the bot’s words).
Stop wasting everyone’s time.
Stop wasting everone’s time with uninformative emotional drivel.