I just brought the shield up as a point of reference to describe what I'm referring to. However, in the videos and posts I've seen for the chip I have, they all seem to have some portion of solder touching the shield.
Absolutely, I just forgot to mention it. I'm using Chipquik flux. Last attempt I made before having to wrap things up for the time being, I believe I had my iron set to 400° Celsius.
The metal shield maybe? There's probably a word for it but I mean the bit the white arrow is pointing. The board in this picture isn't the same board, but I'm not able to grab a picture of the board in question at the moment. I can reply with a picture of the board & solder once I'm able to grab one. I am using flux, I just hadn't mentioned it. I did try heating it up with a hot air gun since I have a two in one rework station but that didn't seem to do the trick. I'm guessing I wasn't applying sufficient heat for long enough.
