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[–] 55 points 7 months ago* (last edited 7 months ago) (2 children)

If I was a mod here I'd lock this post with "duplicate" as a parody.

SO was good 10-15 years ago, but it has gotten bogged down in a combination of user elitism, mod incentives to do anything, and outdated answers remaining canonical.

  • User elitism: You see this anywhere else too. Older users hold power on the site, and this tends to result in walling out those with actual refreshing ideas.

  • Mod incentives: The system rewards mod actions, even if those actions aren't the correct one. For example, closing a question as duplicate, even if it's not, rewards the closer.

  • Due to the above, the "correct" answer to a question never gets updated, and it doesn't take later versions into account. As such the site becomes a collection of outdated answers to questions that may or may not still be relevant.

Source: Formerly prolific user of multiple stackexchange sites

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  • [–] 33 points 7 months ago (7 children)

    The folks who say “just google it” are often unaware of how their own experience allows them to determine good instructions from bad.

    For instance, if I told you to flummox the bumdarten by fluxing the foogartner, how would you begin learning what any of those words mean? How will you know if the bumdarten docs you’ve found are even the current version?

    But at some point we have all encountered someone who simply asks for help instead of figuring out how to do it. And those people are usually in management.

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  • [–] 15 points 7 months ago (6 children)

    Anyone who unironically says just google it, and doesn't google it themselves and provides a link to a concise answer should be shot on sight.

    Same for the RTFM crowd. So many manuals are filled with so much fluff that just gets in the way of actually being useful.

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  • [–] 16 points 7 months ago (1 child)

    Yeah. If you’re gonna be all high and mighty at least prove you’ve read it by citing chapter and verse to help the noob.

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  • [–] 4 points 7 months ago

    What perplexes me about the rtfm and google it answers is why would someone waste their time to type it out?

    They must think there's something in it for them. I guess they place some value in being seen as a twat. Granted at work I work hard to cultivate that image for productivity reasons. But why do I care about random internet strangers on a pseudo anonymous webshite?

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  • [–] 10 points 7 months ago (2 children)

    And sometimes it's impossible to google something if you don't know the correct keywords to find what you are looking for.

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  • [+] [S] 8 points 7 months ago* (1 child)
  • [–] 6 points 7 months ago

    Another thing about seasoned professionals - they have top-down and bottom-up knowledge of how their product works. They can discard a lot of superfluous information out of hand, which allows them to narrow the scope very quickly.

    So when a newb is parsing an error log, they look at any and all related errors. 90% of their mental capacity is being used to judge each entry, asking themselves "Is this thing relevant to the problem?" Chasing red herrings.

    Meanwhile, the senior engineer can glance over and see the 100 lines of network errors are just an uncaught exception from a deprecated module because a line of code never got commented out. Or some such shit.

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  • [–] 3 points 7 months ago

    I recently came across a horrible piece of software called Silverfast which now doesn't have a manual anymore. They still have their manuals up to some windows xp version which may or may not still be how certain parts of its operation are done, impossible to know. In lieu of a manual they've posted some videos on YouTube, some on Vimeo, different narrators each time, some terrible quality, some just fine, some of them seem from the screen recording to be a couple of versions old, some are more recent. They're covering single topics so that it SORTA functions like a replacement for the manual in that you can search for topics like one would in a manual and hopefully find a video but it doesn't function like a manual does since it's obviously not static and not a proper reference and you've got to imprecisely try to seek around to get back to bits where the info you needed was. To add insult to injury, of you search the website for the manual, they have a document referred to as the user manual so you think you've finally found it, but it turns out it's a quick start installer guide which would annoy me at the best of times because normally I'd say the steps are so basic that this document need not exist because it would be impossible to have the level of competence necessary to operate the software without also possessing the necessary competence for basic install but, but astonishingly those instructions are WRONG!

    The frustrating thing is that the videos broken up by topic aren't a bad idea at all, IN ADDITION to a real manual but as a replacement!? I was so pissed.

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  • [–] 16 points 7 months ago

    Used to spend a lot of time reading meta.stackoverflow (looked an awful lot like work at a quick glance). The sentiment from the question answerer side is something like: "I've answered this exact question 100s of times, why won't anyone search". Then this expands into enough irritation that you get a closing frenzy and similar sounding questions get caught in the cross hairs. And then everyone's mad. (plus a sprinkle of people who are just assholes on top of that)

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  • [–] 13 points 7 months ago (3 children)

    I have good experience with all the stack/exchange etc. sites. I once tried to ask a question there, and that was horrible, but for finding solutions it's good. Of course one actually has to click on links provided, or scroll down to further answers, or even read comments.

    It's a horrible meritocracy for people participating, but for people looking for answers it's definitely a net positive.

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  • [–] -4 points 7 months ago (2 children)

    When they attack you and delete your question or lock it because they don't want "your kind" polluting their forum, that isn't meritocracy: that is national-narcissism.

    _ /\ _

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  • [–] 11 points 7 months ago* (last edited 7 months ago) (5 children)

    At some point people forget this didn't feel easy or intuitive to them either. Then "simple" questions and complaints come off as more annoying or funny.

    Personal_reporter_58 was furious at his predicament. He was happy at first the tool they needed wasn't just a feature in some expensive suite program, but found as standalone free tool in github. This excitement went away as they tried to use github tho. "How do you install from github" they cried, "there is no download button and when I maybe downloaded the file there is no .exe." Indeed it was a commandline python program for docker so wanting a double-clickable exe was simply futile. Personal_reporter_58 continued complaining, convinced that github is supposed to be some kind of playstore, "this is the wierdest file sharing site I have ever seen." Finally they gave up, convincee that it's all just "very over complicated." The end.

    (For context they are replying to this link https://sherlockproject.xyz/installation)

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  • [–] 3 points 7 months ago* (3 children)

    While this reply might have happened in earnest at some point, it has since gained copypasta meme status. The fact that you found it on new reddit would make such satirical usage most likely.

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  • [–] 1 point 7 months ago (2 children)
  • [–] 11 points 7 months ago (4 children)

    Never understood the issue with "closed as duplicate", it always links to the original question so you get your answer there. And for most things even the duplicate has a solid accepted answer too. Maybe I visit a different part of the site through my questions?

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  • [–] 5 points 7 months ago

    if it was actually a duplicate, that would be perfect but it seems the majority of the time, its just a question similar and in some cases I've even seen them link a question that if you knew anything about it, wouldn't have been even remotely related.

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  • [–] 2 points 7 months ago

    I've also usually done OK when i come across these types of answers. I mean when I see it as answer to other people's questions. I have never needed to actually ask my own question in about 15 years of using it - which is testament to how many answers are already on there somewhere. It's very much not evidence that I know stuff.

    I think sometimes it takes lateral thinking or jargon translation to interpret the old answer in context of the new question - which could make the old answer inaccessible to the new person - however technically applicable it might be.

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  • [–] 5 points 7 months ago (3 children)

    Then you’re going to hate “just LLM it”.

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  • [–] 5 points 7 months ago (2 children)

    I saw that in the wild a week or two back. Friend was learning a new job, all her trainer was able to say was "just ask AI" and send her to copilot.

    I felt so bad for her.

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  • [–] 4 points 7 months ago

    As far as I understand stackoverflow wants to be a wiki based on discussions. The consequences of this is whenever something feels duplicate it gets culled.

    Stackoverflow can't seem to distinguish new content from existing

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  • [–] 3 points 7 months ago

    Toxic-culture won.

    Period.

    _ /\ _

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