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Reddit’s removal of user feedback channels raises questions about platform governance (lemmy.world)
submitted 8 months ago by to c/reddit@lemmy.world
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Reddit has quietly removed nearly all avenues for users to provide direct feedback to the platform. Traditional support channels, appeals, and human contact points have been replaced with automated systems, and even r/RedditFeedback is no longer monitored by Reddit staff. This shift reflects a broader trend in large platforms moving toward automation over user communication, raising concerns about transparency, accountability, and long‑term community trust.

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[–] 19 points 8 months ago (3 children)

The solution has been, and will continue to be abandoning the platform.

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  • [–] [S] 3 points 8 months ago* (last edited 8 months ago) (2 children)

    Doesn't mean I have to like it. When my only option is to complain/vent/share my thoughts, then that's what I'll do. I understand a person like myself can't change something as big as Reddit, like those who hate AI, if it is what it is then why do people complain if nothing will change?

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  • [–] 4 points 8 months ago (1 child)

    What are you talking about nothing will change?

    The change is abandoning reddit, not imagining that reddit will be fixed somehow.

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  • [–] [S] 2 points 8 months ago*

    And that is the trap I'm in, At best I can only hope, hope that somehow Reddit changes... as impossible as that is. I would leave Reddit If it didn't hold on to usernames, accounts like Reddit keep your username "accounts like Reddit keep your username". Believe me I want to leave Reddit, but I want to leave reddit 100% usernames included, like I was never there, unfortunately there's no Digital Privacy Policy Act I can turn to that would give me such an erasure. So either Reddit improves not going to happen, or I find a way to delete my Reddit account 100%, no such thing.

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    • [–] 4 points 8 months ago

    Asked for a comment reddit said lol, adding lmao.

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    [–] 3 points 8 months ago

    I think Reddit is just publicly acknowledging the quiet part (and simultaneously saving money by firing their humans):

    Virtually no matter what Reddit does, most people don't care because they're too lazy to switch to alternatives.

    What happened in the aftermath of the /r/art debacle? People made some memes and continued to use Reddit.

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    [–] [S] 2 points 8 months ago

    Well I've cleared everything off my Reddit account but I can't bring myself to delete it, it's not a 100% deletion, Reddit keeps the username, I don't want Reddit to claim anything functional or not, I want it to be like I was never there, the mistake of me even being on Reddit, maybe one day when usernames are no longer such a permanence, where a person could leave their account entirely with nothing to look back on.

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    [–] 2 points 8 months ago* (2 children)

    Why did you post this 2 times from different accounts?
    https://piefed.social/c/reddit/p/1844898/reddits-removal-of-user-feedback-channels-raises-questions-about-platform-governance

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  • [–] [S] 1 point 8 months ago (1 child)

    New to Lemme, and I thought of posting the same post in two different forms Lemmy.World and Lemmy.ca would cast a wider info net so to speak, It was a spur of the moment kind of thing, Reddit was kind of annoying me with its permanence, usernames can't be reused, Its algorithms flag almost anything and as the posts say there's no way to give feedback so plan B, post in places outside of Reddit to raise awareness of Reddit's inefficiencies.

    What's better Lemmy.World or Lemmy.ca?

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