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Comments aren't loading most of the time. (lemmy.world)
submitted 1 year ago by to c/summit@lemmy.world
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Hey, for the past couple of weeks I've had issues with comments loading. It started as only every now and then but now it's almost every post, and it's not specific to certain instances. There have been two (maybe three) updates during this time and it has gotten worse with every update.
It just shows the loading icon in the comment field forever, tried waiting over 20 minutes a couple of times.
I'm unsure I'll even be able to read the comments on this post so I have to use another app for a bit until it's fixed (if it's a problem with the app itself or something on my end).
Only thing I can think of that might have caused this on my end is my system wide adblocker (Adguard) but I've tried turning it off and restarting the app and my phone but the issue still persists

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[–] 3 points 1 year ago (4 children)

Thanks for the report. Looking into it now. If you could provide your settings, that might help speed up the investigation. To copy your settings, tap Settings > Import & Export settings > Export settings. Then uncheck "Include database" and tap "Copy to clipboard". You can either DM me your settings or post them here. Thank you.

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  • [–] 2 points 1 year ago (2 children)

    I was unable to reproduce the reported but however I did find a bug where the app was not correctly displaying an error message. When comments fail to load the app would display a loading spinner instead of the error message. I will fix this in the next update.

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  • [–] [S] 1 point 1 year ago

    Hey, sorry for the late answer, here's it is:

    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    • [–] 1 point 1 year ago (1 child)

    Are you still having this issue or is the issue fixed as of the latest update?

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  • [–] [S] 2 points 10 months ago

    Hey, sorry for dissappearing, a close friend passed away so I've been very broken and lost track of a lot of things.

    I still have this issue, but I discovered that pulling down to refresh the post mostly loads the comments. So almost every post I open has that issue where there's just infinite loading, but pulling down to refresh loads the comments after a few seconds most of the time (had a few times where it did nothing).

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