Iirc Amazon has a special tooling for creating iot devices. It's supposed to make creating the communication easier so you don't have a bunch badly implemented communication systems. Ofc it uses Amazon's cloud.

I would not be surprised if they all failed this way due to using the tool. As in the Dev's code might not even get to know there was an outage, and the tool just keeps telling it the last state it got.

It’s gotta be more than just an outage that did this. Like seriously, your internet goes out and your bed breaks? Why didn’t we hear anything about this before? Certainly these people have had home internet go out?!

I’m just imagining it’s a bug of sorts where the bed can access some things but not some other resource specifically not needs so it got caught in an unexpected condition.