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Hyatt Hotels are using algorithmic Rest "smoking detectors." (threadreaderapp.com)
submitted 1 year ago by [B] to c/hackernews@lemmy.bestiver.se
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[–] 42 points 1 year ago

Oh the class action should prove very entertaining.

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    [–] 28 points 1 year ago

    Trickle down scamming: Rest scams the hotel, the hotel scams the guests.

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    [–] 18 points 1 year ago (6 children)

    £500 is excessive. And fighting guests over your scummy practice. Not on.

    Hope a regulator steps in and looks at this but not hopeful.

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  • [–] 19 points 1 year ago (5 children)

    This is Amerikkka. The regulators exist to ensure that there are as many scams running as possible.

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  • [–] 4 points 1 year ago (3 children)

    the regulators exist to ensure that businesses obey and pay the corrupt shitheads in government

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  • [–] 4 points 1 year ago (2 children)

    You are correct. Unfortunately in many sectors in the US that's not what's happening. Of course, it's not true across the board. There are exceptions, like the NTSB. But then the NTSB can only make recommendations, and it's enforcement counterparts, like the FAA, have no teeth. The FAA is now in essence run by the airlines the agency is supposed to regulate.

    And until enough blood is spilled, this will continue

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    • [–] 33 points 1 year ago (1 child)

    Funnily enough my home has smoke detectors. No advanced algorithms just simple detection of smoke. I mean they are only designed to save lives not fine anybody, but I guess that's not what Hyatt are after.

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  • [–] 4 points 1 year ago

    I suppose it’s looking at it like that is the same as the speedcam argument. Is it safety or revenue. At least you have some oversight and a due process when that’s wrong though.

    I wonder if these people could contact the fire department as it has to be some kind of hazard giving false reports.

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    • [–] 4 points 1 year ago

    What is the algorithm deciding? The person most likely to pay?

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    [+] -10 points 1 year ago (3 children)

    Despite reddit and Lemmy screeching, this shit hasn't happened to me using airbnb and has happened often with hotels.

    🤷‍♂️

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  • [–] 21 points 1 year ago (2 children)

    Yes, but at AirBnB you have cleaning charge scams and hidden cameras in the bedroom. Pick your posion I guess 🤷

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  • [+] -11 points 1 year ago* (1 child)

    Again as someone staying overnight 40+ days a year I find this to be extremely overblown and lacking in any real data either way but my personal experience is more than most.

    I think there was a small problem for a short while but was always overblown and was fixed relatively quickly.

    I've run into, if I had to guess 5:1 issues in hotel vs Airbnb 🤷‍♂️.

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  • [–] 3 points 1 year ago

    Seriously. I'm a broke joke, but I live in a popular tourist trap where legit 1/3 of all houses are air bnb's, and my mom visits over to twice a year with friends. When it's just my mom, she stays with me, but they get an air BNB when coming as a group. The worst she has ever complained about was a $50 cleaning fee with instructions to take the sheets and bedding off and put them in the washer. If you're charging more than $20 , you should be doing it.

    But other than that, it's been pleasant experiences all around.

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