It fascinated me then, and still fascinates me now, that the best way CompuServe could explain the concept of live online text chat to 1980s/1990s folks was to imply it was simulating CB radio conversations.
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CompuServe's first big mistake was NOT sending a billion floppy disks and CDs to every household in the country. Who would be crazy enough to do that?
Their second mistake was missing out on Hollywood.


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