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Five-star-ratings everywhere (lemmy.zip)
submitted 1 year ago by to c/memes@lemmy.world
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The race may already be lost, but still.

Meme about 5-Star Product ratings. Text: This scheme doesn't help anyone: Very bad, Bad, Almost ok, ok, Good. Use this instead: Bad, Some Issues, ok, Good, Exceptionall
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[–] 29 points 1 year ago (5 children)

Yeah this is why I almost always give 5* reviews to any sort of thing that's traced back to a worker unless I really feel like they need to be reprimanded for something, and how badly they should be reprimanded is how many stars I take off. This is only for the 1% who really need a talking to.

When it comes to product reviews on Amazon for example, or business reviews, I feel a lot more free to give my real opinion to help the next person.

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  • [–] 18 points 1 year ago (1 child)

    Every time I have to do an after call/chat survey I try to add a comment along the lines of "Your representative was very helpful, but I had to deal with too much waiting and too many chatbots to reach them. Please hire more staff."

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  • [–] 1 point 1 year ago (2 children)

    Everyone I've ever dealt with who thought the employee needed reprimanded was either

    • A huge asshole

    • completely wrong

    • didn't like a policy that the employee had no say in

    • was dealing with a reversible error that required training not reprimand

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  • [–] 1 point 1 year ago* (1 child)

    The times I've done it were for:

    • One guy who had his phone in his steering wheel and was playing some sort of online gambling the whole drive and didn't look directly at the road once
    • One guy who was driving around on a spare tire (doughnut) on the highway at speeds way above those it said on the tire.

    I mean I can look the other way on just about anything (I've given 5* to a lot of questionable driving decisions and shitty cars) but when you are putting my life at risk, that's where I draw the line.

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