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[Finished] Server upgrades have been completed. (crazypeople.online)
submitted 1 year ago by to c/cpo_announcements@crazypeople.online
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Hello all,

As I'm sure many of you noticed we were down for over an hour. The good news is that we're back, the server upgrades that were previously delayed are being completed, and things should be more reliable going forward.

I'd like to apologize for not giving notice that this was going to happen. Unfortunately, the last update from our host indicated that the maintenance wasn't going to happen today. As far as we knew the next attempt at upgrading wasn't due to happen until the 28th. We've brought this up with our host as something that needs to be better communicated going forward. Hopefully the downtime wasn't too much of an annoyance for anyone.

As always, thank you for your patience and understanding.

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[–] [S, M] 5 points 1 year ago* (2 children)

The upgrades are complete and so far everything looks good. We're seeing vastly increased disk throughput and less time spent hanging while waiting for data. The instance should be feel more responsive more often now. I'm going to leave the pinned post up for now just in case anything else comes up, but I'm cautiously optimistic we are in the clear now.

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  • [–] 3 points 1 year ago (1 child)

    Thank you for all your hard work and efforts!

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  • [–] [S] 2 points 1 year ago

    You're welcome! There's a lot of learning as we go and some things will always be out of our control.

    Keeping everything running smoothly has been more hands on than expected with a managed hosting service. We have a good working relationship with our host but they are a relatively small operation so fixes and upgrades aren't as seamless as they probably could be. Communicating downtime windows could also use some work as we've recently seen. Still, they do a great job responding to our concerns and helping with things that require more heavy lifting than we're comfortable with.

    I hope people are finding it an enjoyable place to spend their time online despite the hiccups here and there.

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