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Microsoft outage: Microsoft 365, Teams, Outlook, Copilot all impacted (mashable.com)
submitted 1 day ago by to c/technology@lemmy.world
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[–] 118 points 22 hours ago (10 children)

It's almost like having your office software as a service it's a bad idea

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  • [–] 18 points 17 hours ago (1 child)

    No, no, see management can direct their direct reports to call Microsoft and say "please escalate, urgent, unable to work" and the Telephone Support Representative who totally has power and authority to do something about this will get right on it. Oh, and if they don't, nothing will happen. And if you threaten to leave Microsoft for someone else? They'll laugh and laugh and laugh... "Good luck," will be the last thing you hear.

    Hooray.

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  • [–] 24 points 21 hours ago (7 children)

    Hoping that a few companies decide to migrate to free offline solutions after that

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  • [–] 3 points 10 hours ago (4 children)

    Mind that "free" doesn't quite exists here; companies would need to administrer those (not so offline) solutions. And it's unlikely that all small business will suddently hire IT guys for that. So what's the alternative? Back to small unmaintained servers under the office desk configured by the owner's cousin and never maintained? In these times it's going to be a shit-show given how more intense vulnerabilities or miss configurations are exploited... From my point of vue there's no good solution here.

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  • [–] 2 points 2 hours ago* (3 children)

    I still don't know what is the problem for small bisunesses to simply use offline locally installed office software, and why everything must be on the cloud. They often have a single person working on each document anyway

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  • [–] 1 point 2 hours ago (2 children)

    Well the top affected service was mail so hardly an offline service ;)

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  • [–] 1 point 1 hour ago (1 child)

    Oh, I thought it was the entire 365 suite...

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  • [–] 1 point 1 hour ago

    I’m not quite sure how that was effectively affected ; we still have hard clients for those at work and they were still working. Minus Visio for which, thanks costs restrictions, we have only in the online version and that was ded. So we’re Copilot, power apps, forms…

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