I don't know why internet providers don't value their existing customers, offering only the cheapest deals to new customers, but you can play hard ball with them.

  1. Call them within the 30-day no-exit-fee cancellation period and talk about your contract ending
  2. Wait for them to offer you a shitty deal. Sound disappointed, make sure they can hear you clicking and typing, and talk about looking for other options instead. Thank them for their time, and amicably end the call.
  3. Wait a few days.
  4. Someone will call you back and offer you a less shitty deal. Make it clear that price is the main issue, and express interest in their slower packages. Get them to go as low as they can possibly go on a slower package. Sound unconvinced.
  5. Start lamenting about the current package, wistfully talking about how you wish things could remain as they are and that you don't want to keep changing providers every 2 years.
  6. Wait for them to offer the best shitty deal on your current package, and express interest. If they refuse to budge any lower on price, get them to throw in an extra like a public IP4 or something.
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[–] [S] 2 points 3 hours ago (2 children)

I saw some deals in that direction, but I'm sticking with OpenReach (shitty company, loads of gotchas you have to watch out for) with £26 for 80Mbps Fibre.

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  • [–] 2 points 2 hours ago (1 child)

    One of the tipping points for me to go 5G is that no matter which provider I used I kept getting the same type of faults and they couldn't fix it. New lines, changing master sockets, etc. multiple times. Something was wrong some where so I thought fuck it, not paying all that money for a shitty line which breaks all the time.

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  • [–] [S] 2 points 2 hours ago

    Oh for sure -- I actually have a bit of a fox problem, and they do seem to have a knack for chewing on glass fiber... whenever the internet goes down I flip a coin and wonder if it's my provider or the foxes haha

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