tried rebooting, didn’t work. Tied restoring license, didn’t work. Can’t communicate with them because their stupid AI bullshit ahows no submit button to send my questions.

So…. Is there a class action suit I can jump in on?

EDIT; an hour on the phone with three different departments. And the end result:

I have to buy the game again. Even though they verified that it shows purchased- both in my actual account (he even quoted me the purchase date) , AND through the PS app.

This is how it starts folks. Canceling my PS Plus as we speak.

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[–] 3 points 18 hours ago

You 100% don't deserve it, but that's sorta the thing, you shouldn't have to keep up with tech blogs to know about this. Sony installing rootkits on people's machines without permission is flagrantly illegal, and people should have gone to fucking prison. It should have either been the noose around Sony's neck or the catalyst for major change. It was neither, really, although as far as I'm aware, they didn't do anything that stupid/illegal again.

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