Classes aren’t designed, there’s no moustache twirling villain behind the curtain.

Laughs in South African.

If your neatly arranged theoretical abstractions clashes with easily-observable reality the incongruity usually won't be found in the latter.

it’s weird fuzzy idealistic liberal nonsense rather than something that can be theoretically grounded,

You mean... like liberalism itself?

Your failure to "theoretically ground" it doesn't mean it doesn't exist.