He's half right. An all-digital future is an inevitability, one way or another. In a world where games have a long tail of updates and DLC, what's printed on the disc is often quickly obsolete anyway, it's not necessarily the version you want to preserve and won't be that useful by itself in 50 years time when all servers are gone.

But consumers are angry because you haven't given us an alternative that lets us trust that we own our games. The problem is that we don't trust you or the industry, not when the industry is actively fighting against ownership with DRM and games being shut down left and right. If you want to earn our trust, show us what your solution to these problems is. Don't just tell us we're wrong to want to own our games, solve the problem.