Fascinating. I recently had to replace an expired license. They said I could renew it online, but that didn't work. They said I could make an appointment online, but that didn't work either. I called in and couldn't get in touch with anyone real. So I finally just went to the DMV and got my license renewed in person. Mentioned all this stuff to the guy behind the counter and he's like "yeah... they're having a lot of problems with the computer systems..." and now after reading your comment I'm like. Oh duh. Of course. They're using AI. No wonder none of this shit works!