It's just that what's normal is defined by the actual situation in the office. So the office normalcy is just what's normal in the office, even if we think it's abnormal or disagree with their office whatever.
If every language on the planet put the verb at the end of a sentence and only one language set the verb in the middle of the sentence would you say it is incorrect to say speakers of that language are doing things the normal way or would you get nitpicky about it and say that's inaccurate?
I mean if I was talking about how speakers of the verb in the middle language consider it normal then in that context yeah that's their normal.
Did that help to understand the situation? You can ask about other scenarios too if it helps