Maybe read the email they sent you in the first place

That's no way to get into management.

...every single time I've run into that wording, it's in response to a question that their initial email doesn't address. You've never run into that?

Usually it's when I have multiple questions lumped into one email, they answer the first one and ignore everything else, then get butthurt when I ask for a follow up. They can "I already fuckin told you" all day long, but they didn't actually already tell me.

I've since learned to keep work emails at like a 3rd grade reading level. Couple sentences max, one question per. If I have lots of questions, they'll be slowly trickling into your inbox spread out over a week or so. And if they start getting snarky, I start CCing their and my supervisor.

Welcome to any and every industry that uses email.

There's an even better trick too: skip the fucking email and just go knock on their office. Gets shit done 10x faster.