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Why is traditional mailing still so relevant in the US (especially banks) when the technology is so much more advanced? (lemmy.world)
submitted 2 months ago by to c/asklemmy@lemmy.ml
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I know the US is a shitshow right now but please im looking for sensible answers.

I have some documents from a bank that need to be mailed. PDF is not an option and no matter how much i push for a secure email option, they still stick with slow turtle mail.

I live outside the US and this slow mail process has been very frustrating. And not just banks, any other business if you request some form of paperwork, their answer => MAIL.

That is very weird consider to mail the document, they need to type out an electronic version then print and mail it. So why waste too many steps?

And i just discovered today theres a thing called mailforwarding service..... Aka you buy a US mailbox, letter gets sent to that mailbox then they help to forward those internationally.

In contrast to when I am in China and Singapore, EVERYTHING is digital. It is so much better that the only thing i carry is my phone.

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[โ€“] 2 points 2 months ago

While I fully agree thing should be digital (mail or fax are you kidding me?), very few business have secure email set up, especially for PII and health data. And even if they did, most consumers don't want to deal with setting up encrypted email/PGP keys or anything like that.
Of course this could be solved with online portals to submit PDFs and things.

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