Émotionnel intelligence (for me ) : is the art to take in account the emotion of the people you speak to when speaking to them. Exemple being less exigent from people close to holiday. Knowing someone is overloaded and adapt demands. Identify communication trouble and the emotions of each protagonists in the situation you are tasked to solve.
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
replies: