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account creation (lemmy.zip)
submitted 3 months ago by to c/lemmy_support@lemmy.ml
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I’m trying to make a new account on lemmy.ml because lemmy.zip is now blocked in the uk and i want a new username. Whenever i try to make a new account i get ‘user_already_exists’ even when i use an email address that i haven’t tried before. I also tried the hello@lemmy.zip email but no reply. Who can i contact to get my account?

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[–] 3 points 3 months ago (2 children)

‘user_already_exists’ sounds like maybe the username is already in use, not the email address. Try to visit lemmy.ml/u/(the username you're trying to use) to confirm if a profile by that name already exists on that server.

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