(Not OP)
Hyundai/Kia certainly have some selling points, and I would seriously consider the Ioniq for my next car. But we shouldn't pretend that they're beyond reproach. The whole theft problem came from years of them cutting corners. Their response to it showed a level of corporate incompetence that borders on malice. And the cherry on top, the ICCU response mirrors the previous incompetence. From what I've seen, the infotainment software is buggy and unintuitive.
They still offer a good value for the money, but you may pay for that with time/frustration. Like everything else, we should evaluate it honestly.