I like Rossman but he is in the wrong here unfortunately.

In any sane country receipt price is what you get back if the issue cant be solved, price matching in reverse isnt a thing.

On top of that a lot of sellers will try to compensate you in some way, but they really dont have to.

Should samsung eat the cost of issuing a new disk for goodwill? Sure we think so but that is entirely up how much they value their brand name.

Except that in this case, the bad PR is manufactured by louis