WhatsApp is widely marketed as a secure messaging service that uses end-to-end encryption. This means only the sender and recipient can access the contents of messages, not even the platform itself. These representations have led millions of users to believe their communications are fully private and inaccessible to third parties.

However, investigations and insider accounts have shown those claims to be blatantly inaccurate. Reports suggest that employees of WhatsApp have been able to access user communications. Additional reporting and investigations indicate that message content can be pulled and viewed after the message has been sent. This is a complete and total misrepresentation of Meta’s privacy policies.