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Bank boss sorry after describing workers as 'lower value human capital' (www.bbc.com)
submitted 5 months ago by to c/nottheonion@lemmy.world
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[–] 40 points 5 months ago (1 child)

I’ve never understood the purpose of forcing executives to apologize.

He said exactly what he meant, to a group of investors who largely feel positively about his message.

A forced apology is condescending and meaningless, and therefore I cannot see how it improves optics in any way.

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  • [–] 8 points 5 months ago

    The culture of corporate of PR insists that not only do meaningless canned responses help, but they're invaluable. After all, the media will faithfully record those canned replies and reproduce them as though they're salient information, no matter how empty and vapid the cloud of buzzwords produced.

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