It sounds like they sent you the wrong model. If there is no external antenna connector (brass coax connector on top) there will be an internal antenna, but no easy way to connect an external one. The good news is that it should work without any modifications.
If you want a better antenna, it's going to take some work. There is a tiny connector on the board where the internal antenna is attached. You can easily buy an external antenna connector that will come with a short cable that has a matching connector. You can detach the internal and attach the external in its place. Then you would need to drill a hole in the case where you would mount the external antenna connector.
You might be better off contacting LilyGo and ask them to take a return and send you the version you ordered.