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Former Microsoft VP says Microsoft missed the AI wave like the internet and mobile, as Copilot scales back in Windows 11 (www.windowslatest.com)
submitted 5 months ago by to c/technology@lemmy.world
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[–] 6 points 5 months ago (2 children)

Yeah it really feels like an LLM should work better than a phone tree for that, but every time I actually encounter one it’s so so much worse.

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  • [–] 2 points 5 months ago (1 child)

    I wouldn't be surprised if there's instructions to modify the system prompt to maximize effectiveness, and everyone leaves it at the generic default. Just like so many people leave other things at the default and just plug it in and go. Thank goodness the Cisco hold music is decent. I grew to love it while holding on the VA phone lines a lot for my dad.

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  • [–] 3 points 5 months ago* (last edited 5 months ago)

    Shouldn't the default settings work fine for the tasks that it's advertised to do? I mean when I buy software I don't expect it to be set to "be shit" mode by default.

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