I just want to chime in here, I'm a bit disappointed to see the number of downvotes on this comment. Nomad isn't missing the point here, they're not saying anything insensitive or unreasonable. They're just saying that they do expect schools to be in touch with parents.

Personally I don't know what I'd do if my child's school wasn't as communicative and supportive as they are, because my child certainly isn't. I truly rely on the school to know what's up with my kid.

That said, I did read KryptonianCodeMonkey's excellent post as well, and it does clarify some important points and address additional nuance on the schools actual role. But if you read it, you'll notice that it also doesn't actually contradict anything Nomad said, it's just expanding on ideas, providing context and pointing out limitations and exceptions. All of that is great and super valuable, but it's crazy to upvote that and downvote Nomad's post.

To sum up, this is bothering me because the negative score suggests there's something wrong with that post, but there's really nothing wrong with that post.