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[–] 3 points 1 year ago* (2 children)

As someone in IT, the answer is in the comment.

City Hall is closed by 7:30

So nobody was ever in the office and nobody on the team wanted to stay (I'm guessing here) 2.5 hrs after work to actually do any troubleshooting and because it was never a problem during office hours then who cares

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  • [–] 1 point 1 year ago (1 child)

    Read the comment more carefully… while IT was most certainly not at their posts, this implementation team was actively monitoring the rollout and witnessing the carnage.

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  • [–] 1 point 1 year ago*

    Yes, I you agree with me. They absolutely were not at their posts 2.5 hrs after end of day on a Friday, which is likely why they responded to the tickets Monday morning.

    And I am also agreeing with you that there should have been someone(s) who stayed late to actually watch this. But it's not gonna be me haha

    And of course, this is all speculation from a random unsourced comment on social media. It's not that deep ❤️

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