Ky (the author) is using they/them pronouns btw.

There's differences in workplaces of course, but many people, while working for money primarily, also draw some satisfaction from their job and want to do fine. This is often abused by the bosses by not paying them properly but trying to convince the workers that they are one big family etc.

Absolutely with you in terms of unionizing tho. The lack of care is a symptom.